Terms and Conditions

Terms and Conditions – Urban Walk

Welcome to Urban Walk. By using our website www.urbanwalk.pk, you agree to the following Terms and Conditions. Please read them carefully.


1. General

  • These terms apply to all users of our website and customers placing orders.

  • We reserve the right to change these terms at any time. Updates will be posted on this page.


2. Product Information

  • We strive to display accurate descriptions, images, and prices for all our products.

  • However, minor variations in color or size may occur due to lighting, display, or manual measurement.


3. Order Acceptance

  • All orders placed are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order for any reason, including pricing errors or out-of-stock products.

  • A confirmation email or WhatsApp message will be sent after you place your order.


4. Payment Terms

We accept the following payment methods:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Credit/Debit Cards

Note: Orders will only be shipped after successful payment processing and verification.


5. Shipping & Delivery

  • Orders are processed within 1–2 business days.

  • Delivery time within Pakistan is usually 3–5 working days, depending on your location.

  • Tracking information will be shared once your order is dispatched.


6. Return & Exchange Policy

  • Products can be returned or exchanged within 7 days of delivery if unused and in original packaging.

  • Refunds will be processed within 5–7 business days once we receive and inspect the returned item.

  • Return shipping costs are the customer’s responsibility, unless the product was faulty or incorrect.


7. Intellectual Property

All content on this website (images, text, logos, graphics) is the property of Urban Walk. Unauthorized use or reproduction is strictly prohibited.


8. Privacy Policy

Your privacy is important to us. All personal information shared during your shopping experience is kept secure.


9. Limitation of Liability

Urban Walk shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.


10. Contact Us

For any queries regarding these terms or your order, contact us:
📧 support@urbanwalk.pk
📞 0327-9966888