Experience ultimate comfort and style with the Charlse & K ladies Slipper. Crafted with high-quality materials, these slippers provide a cozy fit for your feet. Take a step towards luxury and elevate your everyday look with these slippers. Dare to stand out in comfort!

At Urban Walk, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

Returns Eligibility

• You may request a return within 7 days of receiving your order.
• To be eligible for a return, the item must be:

Non-Returnable Items

The following items are not eligible for return:

• Products worn, damaged, or altered after delivery
• Items purchased during clearance or sale promotions (unless defective)

Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund.

• If approved, a refund will be issued to your original method of payment.
• Refunds may take 5–7 business days to appear in your bank account, depending on your card issuer’s policies.

Exchange Policy

If you received a defective or wrong item, we are happy to offer an exchange free of charge.

Return Shipping

• Customers are responsible for return shipping costs, unless the return is due to an error on our part (defective or wrong item).
• Shipping costs are non-refundable.